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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Russ Buss

November 22, 2023

5  out of  5 rating by Russ Buss
"Karen’s office has some of the most pleasant agents in the area. If you need an auto insurer or wish to make a switch, then State Farm is the place for you. Great rates and wonderful people."

Scott Harrison

November 16, 2023

5  out of  5 rating by Scott Harrison
"Justin is great, as is the whole office! Five stars!"

shiyu zhang

November 4, 2023

5  out of  5 rating by shiyu zhang

k Grife

November 2, 2023

5  out of  5 rating by k Grife
"Jessica went above and beyond to help us with our insurance needs!! Everything we needed was provided in detail. Her communication and professionalism was outstanding. The process from start to finish was simple, quick and the rates were outstanding, State Farm saved us a significant amount on our car insurance. It was a very pleasant experience."

Tammy Gault

October 24, 2023

5  out of  5 rating by Tammy Gault
"Yesterday I had the pleasure of speaking with Lejuana Tyler since moving to NWA from Texas. I was simply going to transfer my car insurance and be done with the call. However, Lejuana stayed on the phone with me and went through multiple bundle options I did not even know existed. 30 minutes later my car insurance was literally cut in half. In a world where insurance is necessary, but most companies get the most money out of you, Lejuana actually found me savings and cared. Not many people anymore take the time to learn more about you with good intentions. I really appreciate her asking me questions, being patient, and going out of her way to help. I didn’t have to call my old company either, she took care of it all for me. I rarely leave reviews, but this one is definitely worth it. I hope someone else gets their day made with one insurance phone call like I surprisingly did. Well worth it. Thank you so much Lejuana!"

Lavon Chatman

July 18, 2023

5  out of  5 rating by Lavon Chatman
"The best State Farm , knowledgeable team I’ve ever encountered. My rates go up sometimes , but the customer service alone keeps me every time. “ customer service unmatched”"

Jordan Rambeaux

July 11, 2023

5  out of  5 rating by Jordan Rambeaux
"Super helpful office, always will call you to make sure you are not at risk of losing policy discounts or any other issues with claims,etc!"

John Crimmins

July 7, 2023

5  out of  5 rating by John Crimmins
"Always great service with Saryln. Highly recommend Karen Williams State Farm Insurance."

Damon Fletcher

June 13, 2023

5  out of  5 rating by Damon Fletcher
"The staff is always helpful anytime I call or go in. I've never had a problem with them at all"

Gustavo Gutierrez

May 27, 2023

5  out of  5 rating by Gustavo Gutierrez
"Muy profesional el servicio ya muchos años con estate farm y muy agradecido con el servicio"

Rigo Osorio

May 26, 2023

5  out of  5 rating by Rigo Osorio
"Me Tratan excelente. Del 1 al 10, le pongamos 10!"

Osvaldo Morales

May 18, 2023

5  out of  5 rating by Osvaldo Morales
"It's been a great service any issues I may have they take care of it right away really happy with the service that they provide tank you Karen Williams and all the stuff that make this possible. Thank you."

Ken Harrier

February 21, 2023

5  out of  5 rating by Ken Harrier
"Five star service, I tell all my friends to go see Karen and her staff"

alain salinas

February 18, 2023

5  out of  5 rating by alain salinas
"Karen and team are wonderful and always willing to help. No matter the problem they will not give up. Couldn't ask for a better team."

The Clay’s

February 15, 2023

5  out of  5 rating by The Clay’s
"I recently relocated to Bentonville/ Rogers area for my husband's job. I have been with Statefarm for years. I had no idea which agent I was going to transfer all my Texas policies too. I went online, read reviews and looked at pictures. I hate to say this but I picked Karen because she had such a huge smile and just looked like a person I wanted to do business with. I called her office and literally they all have gone above and beyond in getting me the best quotes and getting everything covered here in Arkansas. When I call her office, no matter who i speak with, they are all super nice and willing to go above and beyond. I am so glad I found this office. I would recommend her to everyone."

Michael Chhann

February 7, 2023

5  out of  5 rating by Michael Chhann
"Totally satisfied with the quoat. Jess did an awesome work. ."

Zach Willhite

January 30, 2023

5  out of  5 rating by Zach Willhite
"Agents and friendly and responsive. They are great to work with and always ask us great questions in order to help us get the best coverage for our family."

Darlene Barker

January 28, 2023

5  out of  5 rating by Darlene Barker
"Lejuana did a wonderful job in going over my policies with me. She also gave me some new quotes to think over for starting a small business and for life insurance policies. Karen Williams State Farm is a one stop shop for all your insurance needs."

Gloria Juarez

January 27, 2023

5  out of  5 rating by Gloria Juarez
"My parents have been with this office since I was a little girl. They have always been helpful and quick to respond and make sure we are satisfied. Today, I stopped by the office for guidance and help with a bonded title and the agent Lejuana went above and beyond to help me understand the process and let me know exactly how the process would move. I also have life insurance with them as it is such a blessing to our future generations. I’m so thankful to know there are caring members in my community who make sure you feel seen, welcome , and take care of all your questions !"

Corey Flax

January 18, 2023

5  out of  5 rating by Corey Flax
"I am very pleased with my service today. We just moved into the area and needed to get several policies. Jessica was very thorough and patient. She answered all my questions and took the time to make sure I knew all my options."


December 14, 2022

5  out of  5 rating by AMBER GRIFFITH
"I have been with Karen Williams for 10+years and they have been amazing and extremely helpful for anything that we have ever needed!! Thank you guys so much!!"

Kimchheng Lim

December 14, 2022

5  out of  5 rating by Kimchheng Lim
"Great customer service Super Good deal I recommended get the service with Karen State Farm"

Demii Thomas

December 9, 2022

5  out of  5 rating by Demii Thomas
"trusted and reliable"

Averion Hunter

December 9, 2022

5  out of  5 rating by Averion Hunter
"Nice office and friendly staff!"

Emily Williams

December 9, 2022

5  out of  5 rating by Emily Williams
"We have been insured w/ Karen Williams agency for many years and have always received top notch service!"