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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kiana Wright

Kiana Wright

August 23, 2024

5  out of  5
rating by Kiana Wright
"Justin was wonderful to work with! I recommend shopping with him for your insurance needs!"
We responded:
"Thank you so much, Kiana! We're thrilled to hear that Justin provided you with such a positive experience. Your recommendation means a lot to us, and we're here to help with your future insurance needs. Please don't hesitate to reach out if there's anything else we can do for you! - Karen"
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David Lynch

August 14, 2024

5  out of  5
rating by David Lynch
"I had the pleasure of working with Laonica Thompson of the Karen Williams Agency on two separate occasions in the past year. My senior father had a lot of questions about his auto policy when his statement arrived in the mail. Although I could have managed those for him with a phone call to State Farm, it was important to my father that we address them in person. Laonica welcomed us as we entered the office and offered us seats at her desk. She quickly sized up the situation and over the course of our 30 minute visit, I found Laonica to be a very gracious and personable communicator. She knowledgeably and patiently answered my father’s questions and demonstrated great skill both as a sensitive listener and sharer of information. Thanks to Laonica Thompson’s generosity of spirit and professionalism, my father left the agency office feeling comfortable and secure with his auto policy at State Farm. I truly appreciate Laonica for her work as a representative of State Farm. But even more than her being a consummate professional, I am sincerely grateful for Laonica’s kind heart, patience, and humanity."
We responded:
"Thank you, David, for taking the time to share your experience with Laonica Thompson at the Karen Williams State Farm Agency. We're thrilled to hear that Laonica provided such exceptional service to you and your father. Your kind words about her professionalism, patience, and caring nature truly reflect the values we strive to uphold. We're grateful for the opportunity to assist with your father's auto plan, and we're so pleased to know that he left our office feeling comfortable and secure. If you ever need anything in the future, we're here to help. Thank you again for your trust and support! - Karen"
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Connie Nesbitt

August 7, 2024

5  out of  5
rating by Connie Nesbitt
"Customer Service at its Finest!! Above and beyond the call of duty. Outstanding!! :):)"
We responded:
"Thank you so much, Connie, for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing outstanding customer service is our top priority, and we're glad we could go above and beyond for you. Your feedback truly brightened our day! If you ever need anything else, don't hesitate to reach out. We're here for you! - Karen"
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L Washington

June 14, 2024

5  out of  5
rating by L Washington
"I can always count on Karen and her team to provide excellent customer service. I appreciate the positive attitudes and personalized interaction the team offers. In this day and age, it is so nice to find a place that values your business!"
We responded:
"Thank you, L Washington, for your wonderful review! We're so glad to hear that the Karen Williams State Farm Agent team consistently provides excellent customer service with positive attitudes and personalized interactions. We appreciate your kind words! -Karen"
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David Vega Bailbonds

June 13, 2024

5  out of  5
rating by David Vega Bailbonds
"Always available and awesome service."
We responded:
"Thank you for your kind words, David! We're delighted to know that you appreciate our availability and service. We're always here to provide awesome support! -Karen"
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Sarah Clark

May 31, 2024

5  out of  5
rating by Sarah Clark
"Karen Williams at State Farm and her team have taken great care of my insurance needs for more than 22+ years. They do an amazing job. Jessica, thank you for your impeccable customer service this morning - professional, quick and so very kind! Thank you."
We responded:
"Thank you, Sarah! We're honored to have taken care of your insurance needs for over 22 years, and we're so glad Jessica provided impeccable customer service. Your loyalty means the world to us! Please don't hesitate to reach out if there's anything else we can do for you. -Karen"
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Taylor McFarland

May 29, 2024

5  out of  5
rating by Taylor McFarland
"I always have a really good experience with this branch! They are friendly, very efficient, and very knowledgeable!"
We responded:
"Thank you, Taylor, for the fantastic review! We're glad to hear that the Karen Williams State Farm Agent team provided friendly, efficient, and knowledgeable service. Your positive feedback is much appreciated! -Karen"
Profile photo of Angela Stubbs-Woods

Angela Stubbs-Woods

May 16, 2024

5  out of  5
rating by Angela Stubbs-Woods
"My agent Sarlyn was amazing I had insurance with another company for my vehicles and the amount was astronomical when speaking with Sarlyn she did her research and found the policy that worked very well for me saved me about $300. I would recommend them to everyone."
We responded:
"Angela, hearing that Sarlyn could provide you with a great deal on your vehicle insurance is wonderful! We're here to help you choose excellent coverage options anytime you need us. We greatly appreciate your recommendation and look forward to continuing to serve your insurance needs! -Karen"
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Horacio Menjivar

April 9, 2024

5  out of  5
rating by Horacio Menjivar
"Buen servicio"
We responded:
"Hi Horacio! Thank you sincerely for taking the time to share your experience and leaving us a stellar 5-star review on Google for Karen Williams State Farm Agency. We're delighted to hear that you received great service during your time with us. If there's anything more, we can assist you with or if you have any questions, please feel free to reach out to us. We're always here to help. - Karen Williams State Farm"
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Johany Roman

April 4, 2024

5  out of  5
rating by Johany Roman
"Absolutely ideal experience. Very efficient, great price, speedy service. Highly recommend."
We responded:
"Dear Johany, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had an absolutely ideal experience with Karen Williams State Farm Agency. Efficiency and excellent service at a great price are pillars of our commitment to our customers, and we're delighted to know that we met your expectations. Your recommendation means the world to us, and we truly appreciate your kind words. Should you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're always here to help. - Karen Williams State Farm"
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Lucas Martinez

March 19, 2024

5  out of  5
rating by Lucas Martinez
"Great team, great workers. Got to meet Laonica thompson today and me and my family were very pleased by the way she treated us, exelent worker!"
We responded:
"Hi Lucas! Thank you for sharing your experience with us. We're delighted to hear that you had a great experience with Karen Williams State Farm Agency and that Laonica Thompson provided excellent service to you and your family. At Karen Williams State Farm Agency, we take pride in our team and their dedication to providing exceptional service to our customers. It's wonderful to hear that Laonica made a positive impression on you and that you were pleased with the way she treated you and your family. - Karen Williams State Farm "
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Vayu Forestheart

February 6, 2024

5  out of  5
rating by Vayu Forestheart
"Justin was very friendly and willing to work with me."
We responded:
"Daniel, thank you for the five-stars for Justin! We greatly appreciate your business."
Profile photo of Gabriela Labarca

Gabriela Labarca

February 5, 2024

5  out of  5
rating by Gabriela Labarca
"The best car insurance I've had since forever! especially when it comes to attention State Farm always has the best staff available and above all especially my 24/7 Laonica Thompson for always being available and willing to help me with any problem that arises along the way, there is no delay or complaint on my part with something I can't solve! satisfied with her work and highly recommended this site! 🥰🥰🥰"
We responded:
"Gabriela, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! Thank you for trusting us with your auto insurance policy. We're glad to hear how Laonica has been able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
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Debora Bush

February 1, 2024

5  out of  5
rating by Debora Bush
"I have been with Karen Williams for many years and have always had great service."
We responded:
"Thank you for the five-stars, Debora! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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James Lehnen

January 31, 2024

5  out of  5
rating by James Lehnen
"Very helpful and polite. Wonderful follow through."
We responded:
"James, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback!"
Profile photo of Abby Willis

Abby Willis

January 15, 2024

5  out of  5
rating by Abby Willis
"Justin was incredibly helpful with our home, car, and life insurance. Took the time to explain life options I didn’t previously understand, and guided me through those choices. Had a great experience and would highly recommend!"
We responded:
"Hi, Abby! Thank you for the praise for Justin! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your home, auto, and life insurance policies. We value you for letting us be your good neighbor!"
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Bob Mace

January 6, 2024

5  out of  5
rating by Bob Mace
"Karen and her team are all about customer service! Fast, friendly, a d efficient!!"
We responded:
"We love seeing reviews like this, Bob! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of gabrielle lewis

gabrielle lewis

January 5, 2024

5  out of  5
rating by gabrielle lewis
"So grateful for Jessica's help. They made the process of starting a new policy easy and seamless. I had a lot of questions, and they answered them all."
We responded:
"Thank you for your feedback, Gabrielle! Jessica always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Kara Riley

January 3, 2024

5  out of  5
rating by Kara Riley
"I've been with Karen Williams State Farm for years and I've never been disappointed! Staff is always patient & kind. Highly recommend!"
We responded:
"Thank you, Kara! We are fortunate to have hard-working team members, like Karen, who do their best for our customers."
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Brenda Palacios

December 29, 2023

5  out of  5
rating by Brenda Palacios
"Justin Rogers is extremely professional and has excellent customer service! I could not ask for a better agent."
We responded:
"Thank you, Brenda, for your positive feedback and for acknowledging the excellent assistance from Justin!"
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Eric Watkins

December 26, 2023

5  out of  5
rating by Eric Watkins
"There the most professional insurance team i have ever been with and very friendly and knowledgeable service as well."
We responded:
"Eric, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
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Natasha Ferguson

December 22, 2023

5  out of  5
rating by Natasha Ferguson
"Wonderful service! So nice to have a local team who is responsive and helpful. Jessica helped us move our auto and home insurance to State Farm today and made the process incredibly smooth!"
We responded:
"Natasha, we are grateful for your kind words and thrilled to hear about your positive experience with Jessica. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Jessica exceeded your expectations."
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Michael Lamb

December 19, 2023

5  out of  5
rating by Michael Lamb
"This is by far the BEST State Farm Agent crew around! When I have questions or problems, they are right there to provide helpful answers and coordinate the best solutions. My vehicle was totalled by a deer that mistook my vehicle for a potential mate at 60mph... It was a pretty quick experience that left the deer exhausted and crushed that the relationship wouldn't last. Unfortunately, the many crushed bones prevented survival of the poor eyesighted creature. But my relationship with State Farm has paid off with a replacement vehicle after going thru the mostly painless claims and rental process. My replacement vehicle is a Blood Red Metalic color that hopefully will repel such inspiring interactions in the future. Meanwhile, my friends at State Farm are keeping me covered should any inconvenient actions in the future be necessary."
We responded:
"Michael, thanks for the review! We genuinely appreciate your kind words about our team at Karen William State Farm office. It's our commitment to be there for you when questions or problems arise, and we're thrilled to have been able to provide helpful answers and coordinate effective solutions for you. While we're sorry to hear about the unexpected encounter with the deer, we're glad we could make the claims and rental process as painless as possible for you. Our team is dedicated to keeping you covered for any unforeseen events that may arise. Thank you for choosing us as your insurance provider, and we look forward to continuing to serve you!"
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Abraham Sanchez

December 13, 2023

5  out of  5
rating by Abraham Sanchez
"Jessica was very helpful & was able to get me the lowest quote !"
We responded:
"Abraham, thank you for taking the time to leave us a review! Jessica is a wonderful member of our team."
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Maggie Cooley

December 13, 2023

5  out of  5
rating by Maggie Cooley
"Love this group! They go above and beyond to help you get the best!"
We responded:
"We are grateful for the amazing review, Maggie! We truly care about our customers and want to make sure they are satisfied in every aspect."